Monday, October 19, 2015

OHS 11.1.1.7 Fails to Start with Error: symbol nzos_SetFipsMode: referenced symbol not found

We had configured/integrated Oracle Webgate 11.1.2.3 with OHS 11.1.1.7 but while starting OHS below error was observed during startup.

ISSUE:


Unable to start OHS 11.1.1.7 with opmnctl command.

ERROR OBSERVED:


Logs : @$OHS_HOME/instances/$INSTANCE_NAME/diagnostics/logs/OHS/ ohs1/console~OHS~1.log
$OHS_HOME/instances/$INSTANCE_NAME/diagnostics/logs/OHS/ ohs1/ohs1.log

<<
/u01/app/oracle/product/fmw/Oracle_WT1/ohs/bin/apachectl startssl: execing httpd
httpd.worker: Syntax error on line 1035 of /u01/app/oracle/product/fmw/ohs1/config/OHS/ohs1/httpd.conf: Syntax error on line 4 of /u01/app/oracle/product/fmw/ohs1/config/OHS/ohs1/webgate.conf: Cannot load /u01/app/oracle/product/fmw/Oracle_OAMWebGate1/webgate/ohs/lib/webgate.so into server: /u01/app/oracle/product/fmw/Oracle_OAMWebGate1/webgate/ohs/lib/webgate.so: undefined symbol: nzos_GetSessionMasterSecret

>>
<<
/u01/oracle/middlewareohs/Oracle_WT1/ohs/bin/apachectl startssl: execing httpd
httpd.worker: Syntax error on line 1035 of /u01/oracle/middlewareohs/Oracle_WT1/instances/instance1/config/OHS/ohs1/httpd.conf: Syntax error on line 4 of /u01/oracle/middlewareohs/Oracle_WT1/instances/instance1/config/OHS/ohs1/webgate.conf: Cannot load /u01/oracle/middlewareohs/Oracle_OAMWebGate1/webgate/ohs/lib/webgate.so into server: ld.so.1: httpd.worker: fatal: relocation error: file /u01/oracle/middlewareohs/Oracle_OAMWebGate1/webgate/ohs/lib/webgate.so: symbol nzos_SetFipsMode: referenced symbol not found
>>

SOLUTION:


This error seems to be compatibility issue.
As per compatibility matrix, Oracle Webgate 11.1.2.3 is not compatible with Oracle HTTP Server(OHS) 11.1.1.7
For Oracle Webgate 11.1.2.3,please install Oracle HTTP Server(OHS) 11.1.1.9.
Once OHS 11.1.1.9 is installed/configured, above issue/error will be resolved.

Note:
Before installing / configuring any Oracle Access Manager product,please check compatibility matrix for all Oracle products i.e(Oracle Access Manager,Oracle HTTP server,Oracle Webgate and Java Version)

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